Your teen might have thousands of followers—but can they greet a customer, shake a hand, or look someone in the eye?

In our recent Cyber Safety Cop webinar, Must-Know People Skills for Your Teen in Today’s Wired World, child safety expert Clayton Cranford sat down with educator and author Kurt Manakee to talk about a growing crisis: teens who are digitally connected but emotionally underprepared for the real world.

Kurt’s best-selling books, Smile & Succeed for Teens and Smile: Sell More with Amazing Customer Service, are used in schools, homes, and job-training programs across the country. In this powerful discussion, he breaks down simple ways parents can help their children succeed in real-life situations—starting now.